Business Systems Analyst

Key Responsibilities

• Gather, analyze, validate, and document business, functional, and system requirements for Data & Analytics initiatives.
• Create System Requirements Documents, wireframes, SOPs, process flows, governance trackers, test cases, UAT documentation, and supporting artefacts.
• Support JIRA ticket triage, including request review, clarification, categorization, prioritization, assignment, follow-up, and status tracking.
• Develop and execute functional test cases and UAT scripts for dashboards, reports, data processes, and analytics solutions.
• Validate delivered solutions against documented requirements, business rules, acceptance criteria, and reporting expectations.
• Document defects, coordinate fixes, support retesting, and prepare UAT summary reports.
• Support Data & Analytics governance processes, including data promotion, fixes, reporting governance, post-deployment validation, backup and recovery, and operational handoffs.
• Maintain governance logs, decision records, action trackers, issue logs, process inventories, and supporting artefacts.
• Support dashboard lifecycle activities, including requirements documentation, functional validation, enhancement tracking, issue resolution, and operational handoff.
• Work closely with business users, SMEs, Data Analysts, Data Engineers, IT Governance, Enterprise Architecture, and other stakeholders.
• Identify process gaps and recommend improvements to strengthen governance, traceability, quality, and operational effectiveness.

Qualifications

• Degree or diploma in Information Systems, Business, Computer Science, Data Analytics, Engineering, or a related field.
• Experience as a Business Analyst, Business Systems Analyst, System Analyst, Data Analyst, Data Governance Analyst, or similar role.
• Strong experience documenting requirements, processes, workflows, SOPs, test cases, UAT results, and governance artefacts.
• Experience with JIRA or similar ticketing/work management tools.
• Experience supporting functional testing, UAT, defect tracking, retesting, and stakeholder sign-off.
• Experience with reporting, dashboards, Power BI, or business intelligence solutions.
• Strong Microsoft Office skills, including Word, Excel, Visio, Teams, and SharePoint.
• Excellent communication, collaboration, documentation, and stakeholder management skills.
• Ability to work in a fast-paced, evolving environment with multiple priorities and cross-functional stakeholders.

Preferred Experience

• Experience in Data & Analytics, or Data Governance environments.
• Experience with Power BI dashboard testing, documentation, enhancement tracking, or support.
• Familiarity with ERP platforms.

Scope ClarificationThis role is responsible for functional testing and UAT validation, but it is not intended to replace technical QA, automated testing, performance testing, security testing, code-level testing, or engineering-level validation responsibilities.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants