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As a business systems analyst in our Wealth Management team, you will play a pivotal role in our Digital Applications Department. You will bridge the gap between business needs and IT solutions, ensuring our wealth management systems are efficient, effective, and aligned with our strategic goals. Your work will directly impact the success of our wealth management initiatives, driving innovation and excellence.
This role involves engaging clients to establish credibility and collaboratively designing tailored ServiceNow solutions that meet their business needs. It requires strong technical and consultative skills to scope, price, and integrate solutions, while working closely with delivery teams, and clients throughout the pre-sales and planning process.
In this role, you'll partner closely with both business and technical stakeholders to capture and document comprehensive requirements, while leading the analysis phase of our application-driven projects.
You'll work closely with the ERP project leadership team, Business Process Owners, Business Analysts, MDM team, and IT Management to uphold data integrity and quality standards.
Nous cherchons à embaucher un(e) directeur(trice) IT pour Elenore qui est compétent(e) dans la gestion de projets technologiques complexes et la direction d'équipes IT.
The Global Data Manager oversees the implementation and maintenance of Master Data Management (MDM) and data quality processes, ensuring accurate, high-quality data across the organization. This role collaborates with business and department leads to maintain master data, improve data quality, and manage a team of MDM and Data Quality analysts.
Oversee Service Desk support and delivery, including incident management, hardware and application support, and escalations. Responsible for resource management and ensuring timely, effective support, this role leads a geographically dispersed team to exceed SLAs and KPIs while enhancing the end-user experience.
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