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Oversee Service Desk support and delivery, including incident management, hardware and application support, and escalations. Responsible for resource management and ensuring timely, effective support, this role leads a geographically dispersed team to exceed SLAs and KPIs while enhancing the end-user experience.
You'll work closely with the ERP project leadership team, Business Process Owners, Business Analysts, MDM team, and IT Management to uphold data integrity and quality standards.
As the Project Manager, you will be responsible for overseeing the full project life cycle of high-value, mission-critical data center builds. You will play a key leadership role, managing multidisciplinary teams, coordinating with stakeholders, and ensuring project delivery is on time, on budget, and to the highest quality standards.
In this role, you'll partner closely with both business and technical stakeholders to capture and document comprehensive requirements, while leading the analysis phase of our application-driven projects.
As a business systems analyst in our Wealth Management team, you will play a pivotal role in our Digital Applications Department. You will bridge the gap between business needs and IT solutions, ensuring our wealth management systems are efficient, effective, and aligned with our strategic goals. Your work will directly impact the success of our wealth management initiatives, driving innovation and excellence.
Are you a driven and detail-oriented construction professional ready to take the next step in your career?
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