Yardi System Administrator

• Provide technical help, support, and management of the incident and request workflow for all ERP systems, ensuring best practices are being followed.
• Review, troubleshoot, resolve and/or escalate system errors and issues to the system vendor when necessary.
• Assist in development of standard reports for ongoing customer needs.
• Support the organization's Yardi Elevate roadmap by contributing to the implementation, optimization, and ongoing support of Voyager 8 modules and associated platform capabilities.
• Follow strict adherence to documentation standards for all incidents.
• Follow strict adherence to all IT general controls, supporting compliance reporting and directly participating in a disciplined incident management framework.
• Follow IT Service Management and Asset Management best practices, following operating procedures, adhering to standards of quality (process and product)
• Develop SOP's and documentation and ensure existing documentation is up to date and organized.
• Participate in rotational standby/on-call duties as needed.
• Collaborate with business stakeholders to identify opportunities where automation, workflow improvements, and system capabilities can be leveraged to streamline, simplify, and improve operational processes and user experience.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants