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IT Supervisor - End User Support & Infrastructure

International Permanent CA$37,678 - CA$44,742 par an Voir la description de poste
This role will lead day-to-day technology operations and support business users across the organization. This role combines people leadership, infrastructure oversight, vendor coordination, and continuous improvement of IT services to ensure reliable and secure business operations.

Ce poste utilise des outils assistés par l’IA afin de soutenir la présélection initiale. Toutes les évaluations et décisions sont prises par un examinateur humain.

  • Balance technical hands-on work with leadership responsibilities.
  • Stable and growing leading organization

À propos de notre client

The hiring company is a well-established organization with a strong presence across Asia. The company is recognized for its commitment to quality, innovation, and continuous growth, providing a collaborative and people-focused working environment.

Description de poste

  • Lead and mentor the IT team, ensuring efficient service delivery and strong user support.
  • Oversee IT infrastructure, systems availability, and operational performance.
  • Manage relationships with external technology partners, service providers, and software vendors.
  • Drive IT initiatives that improve operational efficiency, user experience, and technology reliability.
  • Establish and maintain IT policies, standards, and documentation.
  • Support budgeting, technology planning, and resource allocation activities.
  • Ensure security controls and best practices are implemented across business systems and infrastructure.
  • Monitor IT risks and recommend appropriate improvement opportunities.
  • Collaborate with business stakeholders to understand operational needs and deliver practical technology solutions.



To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gift Petto on +66 2 012 5067.

Le candidat idéal

  • 7+ years of IT experience with proven experience leading and mentoring IT teams.
  • Strong understanding of networking fundamentals, including LAN/WAN, wireless networks, firewalls, DNS, and DHCP.
  • Experience managing IT infrastructure and end-user support in a multi-site environment.
  • Hands-on experience with Windows environments, Active Directory, and common enterprise IT systems.
  • Experience in IT procurement, asset management, and vendor coordination.
  • Basic familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
  • Strong communication and stakeholder management skills.
  • Ability to balance hands-on technical responsibilities with team leadership and operational planning.

Ce qui est offert

  • Performance bonus (with opportunity for higher payout based on performance).
  • Provident fund and comprehensive health insurance.
  • Dental allowance and employee assistance benefits.
  • Wellness initiatives including free massage sessions and therapist support.
  • Regular team activities and employee engagement programs.
  • Etc.
Contact
Gift Petto
Indiquer la référence de l'offre
JN-102026-7133425

Résumé du poste

Secteur d’activité
Technologies de l’Information
Sous-secteur
Infrastructure
Industrie
FMCG (Fast Moving Consumer Goods)
Où
International
Type de poste
Permanent
Nom du consultant
Gift Petto
Numéro de référence d’emploi
JN-102026-7133425