Accessibility statement for www.michaelpage.ca

This accessibility statement applies to www.michaelpage.ca, this website run by Michael Page International Limited.

Our Approach to Accessibility 

Our accessibility journey started in November 2021 with an audit from AbilityNet to identify any accessibility issues with our website. We addressed and fixed the vast majority of issues raised in the audit. Since then, we have been proactively monitoring our website and scanning it on a regular basis using the accessibility scanner from Recite Me to ensure we meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. This website is built using standard web technologies including HTML, CSS, and JavaScript to ensure a consistent and accessible experience.

Our key focus has been done on the main journeys of the website:  

• Homepage  
• User account area
• Job application journey  
• Submit CV journey
• Job match journey
• Contact pages  
• Key campaigns: Talent Trends... 

All these journeys are scanned frequently to make sure they stay accessible over time. 

Enforcement procedure 

If you’re not happy with how we respond to your complaint, contact: Canadian Human Rights Commission (CHRC).

Technical information about this website’s accessibility 

Michael Page International Limited is committed to making its website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2, and in line with our responsibilities under the ACA law. 

Compliance Status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

We want as many people as possible to be able to use this website. That means you should be able to: 

• Zoom in up to 200% without the text spilling off the screen
• Navigate most of the website using a keyboard or speech recognition software due to a proper semantic structure
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• Most of the images are accessible as we have added alternative text to the images.
• Most of our videos have captions and transcript
• We’ve also made the website text as simple as possible to understand.

However, this website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

Non-compliance with accessibility regulations

We know some parts of this website are not fully accessible: 

• Live streams not hosted on YouTube do not have live captions. This fails WCAG 2.2 success criterion 1.2.4 (Captions Live)
• 3rd parties' elements can have some failures:  
  • Cookie banner from One trust,
  • Captcha in forms (3.3.2),
  • Google review iframes in the footer and contact pages
• Some pages contain information inserted in CSS that is not rendered by assistive technologies. This may cause issues to visually impaired users. This fails WCAG 2.2 success criterion 1.3.1(Info & Realtionships)
• Some pages make use of markup for presentation purposes (e.g. empty paragraphs or unstructured text within paragraph tags) This fails WCAG 2.2 success criterion 1.3.1(Info & Realtionships)
• Some iframe are missing html attribute that is not rendered by assistive technologies. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value)
• Some old images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content)
• It’s not possible for users to change text size without some of the content overlapping. This fails WCAG 2.2 success criterion 1.4.4 (Resize Text) 

Disproportionate burden 

We are committed to improving the accessibility of our content; however, some formats currently present challenges that would impose a disproportionate burden to fully remediate. Specifically, a number of PDF documents, infographics, and PowerPoint presentations published prior to June 2025 are not fully accessible to all users. These materials may lack proper semantic structure, alternative text for images, or keyboard navigation compatibility.

Due to the volume and complexity of these legacy files, combined with our limited technical and staff resources, we have concluded that retroactively making all such content fully accessible would impose a disproportionate burden on our organization at this time. This assessment has been made in line with the criteria set out in the Directive.

We continue to ensure that all new content is created in accordance with accessibility best practices. Additionally, we are committed to progressively improving legacy content where feasible and to reassessing this disproportionate burden regularly.

If you require access to a specific document in an accessible format, please contact us at montreal@michaelpage.ca and we will do our best to provide an alternative version in a timely manner.

Content not subject to the accessibility obligation 

• Third-party content not under our control

  Content or functionality provided by third-party platforms or services (e.g., embedded maps, social media feeds, YouTube videos, widgets) that are not developed or funded by us and are not fully modifiable.

• Pre-recorded time-based media published before 23 September 2020

  This includes older video and audio files, provided they haven’t been substantially updated.

• File formats not intended for web use

  Certain PDFs, Word documents, or other downloadable formats published before 23 September 2018 may not be fully accessible, unless they are essential for active administrative tasks.

• Live time-based media (e.g., livestreams without captions)

  Live audio or video content that is not pre-recorded and does not include real-time accessibility features like captions or sign language interpretation.

As part of our continued commitment to accessibility, we have planned the following steps to be implemented over the coming months. To address existing accessibility issues on legacy pages, we have prioritized pages based on traffic and divided the work into four batches. This phased approach enables us to systematically identify and resolve accessibility issues across the website.

What we’re doing to improve accessibility 

As part of our continued commitment to accessibility, we have planned the following steps to be implemented over the coming months. To address existing accessibility issues on legacy pages, we have prioritized pages based on traffic and divided the work into four batches. This phased approach enables us to systematically identify and resolve accessibility issues across the website.

How do we support accessibility?

We provide an accessibility tool bar which offer additional ways to access our website like:

• Add color themes to the site
• Screen mask allows users to direct their attention to a smaller, manageable area of the screen.

Feedback and contact information 

If you encounter any accessibility issues that are not listed on this page, or if you believe we are not meeting accessibility requirements, please let us know.

If you are unable to access any part of this website or require content in an alternative format (such as accessible PDFs, plain text, or audio), you can contact us by:

• Email:  montreal@michaelpage.ca 

We will do our best to provide the information you need in an accessible way. 

Preparation of this accessibility statement

This statement was prepared on 10/06/2025. It was last reviewed on 10/06/2025.

This website was last tested on June 2025 against the WCAG 2.2 AA standard.

The test was carried out byMichael Page International Limited using resources from Recite Me an accessibility specialist. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.