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ServiceNow - Solutions Architect

Toronto Permanent CA$180,000 - CA$200,000 per year View Job Description
This role involves engaging clients to establish credibility and collaboratively designing tailored ServiceNow solutions that meet their business needs. It requires strong technical and consultative skills to scope, price, and integrate solutions, while working closely with delivery teams, and clients throughout the pre-sales and planning process.
  • A fantastic opportunity to join a great company
  • Hybrid work model

About Our Client

This Canadian IT services provider specializes in end-to-end infrastructure solutions, including workplace services, IT asset management, and enterprise service desk support. With a focus on helping large enterprises manage and modernize their IT operations, it delivers customized technology services that enhance efficiency and scalability.

Job Description

Responsibilities:

Solution Architects are the first individuals who meet potential new clients and are responsible for quickly establishing credibility.

  • Solution Architects are responsible for understanding the requirements of each client and collaboratively working with sales and delivery to architect the best solutions to meet our client needs.
  • Design, Price and Scope the ServiceNow solutions for potential new clients
  • Must be experienced with implementing 3rd party integrations, and understand the unique challenges customer will face
  • Collaborate with cross-functional teams to understand how we will implement ServiceNow solutions
  • Participate in ServiceNow Pre-Sales Training as required and ensure appropriate certifications are achieved
  • Participate in joint account planning sessions, and help build the future roadmap for clients



Responsible for turning business requirements into a Rough Order of Magnitude (ROM) and Statement of Work (SOW)MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

The Successful Applicant

Qualifications:

Ideal candidates are people who have experience successfully deploying ServiceNow and have a strong foundational understanding of ServiceNow ITSM, ITAM, ITOM and the ServiceNow Platform Suite.

  • 3+ years of experience in the ServiceNow ecosystem with a proven Partner Management track record
  • Strong business acumen with the ability to understand business strategy, operational processes, challenges, and capabilities.
  • Demonstrated ability to influence technical decisions, providing options with pros, cons, and risks around all key design and technical decisions.
  • Solid communication skills with the ability to present verbally and in writing and articulate clearly with confidence to both business and technical audiences.
  • The ability to listen carefully and speak intelligently so you are heard.

What's on Offer

Great opportunity to work at an incredible organisation

Contact
Thomas Mallerman
Quote job ref
JN-042025-6730261

Job summary

Sector
Information Technology
Sub Sector
IT Architecture
Industry
Technology & Telecoms
Location
Toronto
Job Type:
Permanent
Consultant name
Thomas Mallerman
Job Reference
JN-042025-6730261