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Network Technician

Barrie Permanent CA$71 - CA$80,000 per year View Job Description
Provide hands-on technical support for internal users and customers, troubleshooting issues across networking, Microsoft 365, Active Directory, and hardware systems. Configure and maintain network equipment, IP-based security systems, and access control solutions while supporting field installations and managing tickets end-to-end.

This role uses AI-assisted tools to support initial screening. All assessments and decisions are made by a human reviewer.

  • Opportunity to work on a mix of IT support, networking, and security systems
  • Exposure to both internal IT operations and customer-facing technical work

About Our Client

Our client is a growing Ontario-based technology solutions provider specializing in wireless network infrastructure, security systems, and connectivity solutions for commercial and industrial clients.

Job Description

  • Provideday-to-daytechnical supporttointernal staffacross:
    • Network connectivity
    • Email systems
    • Active Directory
    • Printers and end-user devices
    • Microsoft 365 environment
  • Configure andprogramcustomerequipment,including:
    • Network switches
    • Backhaul systems
    • Wireless access points
    • Subscriber modules
  • Setup and manageIP-basedsecurity solutions:
    • IP cameras and associated servers
    • Access control systems, including configuration of rules and permissions
  • Troubleshoot and resolve customer issues related to installed solutions
  • Collaborate with field technicians to support new installations and deployments
  • Accurately log, track, and resolve issues through a ticketing system



MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

The Successful Applicant

Qualifications

  • 2-5+ years of experience in technical support, networking, or a similar role
  • Strongunderstandingof:
    • Networking fundamentals (TCP/IP, switching, wireless)
    • Microsoft 365 and Active Directory
  • Experience configuring network hardware and/or security systems (cameras, access control)
  • Proven troubleshooting skills across hardware and software environments
  • Experience working within a ticketing system (e.g., ServiceNow, Jira, Zendesk)
  • Strong communication skills and ability to support both technical and non-technical users



Nice to Have

  • Experience with wireless ISP (WISP) or telecom environments
  • Certifications (e.g., CompTIA Network+, Cisco CCNA, Microsoft certifications)
  • Experience supporting field deployments or working with field technicians

What's on Offer

  • Opportunity to work on a mix of IT support, networking, and physical security systems
  • Exposure to both internal IT operations and customer-facing technical work
  • Collaborative team environment with hands-on technical challenges



Contact
Brendan Hamilton
Quote job ref
JN-032026-6983117

Job summary

Sector
Information Technology
Sub Sector
IT Support
Industry
Technology & Telecoms
Location
Barrie
Job Type:
Permanent
Consultant name
Brendan Hamilton
Job Reference
JN-032026-6983117