Country IT Operations Specialist - Global Business Services

• Serve as the main IT contact for Thailand office, ensuring stable and efficient daily operations.
• Provide end-user support for hardware, software, network connectivity, and workplace technology.
• Work closely with the global IT infrastructure team, following established standards and escalating issues as needed.
• Ensure compliance with global IT policies, procedures, and security guidelines.
• Coordinate IT asset management, including laptops, mobile devices, printers, and meeting room equipment.
• Support onboarding and offboarding activities, including account setup and equipment preparation.
• Troubleshoot issues locally without altering or redesigning global infrastructure.
• Maintain clear communication with local users and global counterparts to ensure timely resolution of IT matters.
• Proven experience in IT support, IT operations, or a similar role.
• Strong understanding of end-user computing, troubleshooting, and basic network fundamentals.
• Ability to work independently as the sole IT contact within the country.
• English communication skills - able to collaborate effectively with global teams and support users locally.
• Service-minded, reliable, and able to handle multiple tasks efficiently.
• Familiarity with enterprise environments and global IT governance is a plus.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gift Petto on +66 2 012 5067.