Role details

Senior Manager, Cloud Service Delivery Engineering

Toronto   •  Permanent

Bullet points

  • Our client is a leading North American firm
  • Would you like to work in a cutting-edge Technology Engineering firm?

About Our Client

Our client provides scale and scope that will surprise you. Our client works in a fast paced enviroment and is looking for smart and open-minded Engineers who want to take on cutting edge challenges.

Job Description

You will be responsible for the engineering of cloud related support systems such as monitoring, backup and other support systems such as Splunk. The role will work with the rest of the Cloud Engineering teams to integrate these services.

This team is responsible for L3 escalations and the promotion Cloud releases into production. Service Delivery must interface with operations on an ongoing basis and automate any repetitive tasks to help make the a Private Cloud environment more resilient, additional responsibilities include software deployment and upgrades, system setup, monitoring, incident resolution, problem management, bug tracking, etc.

The Sr. Manager Cloud Service Delivery Engineering develops processes to assist Cloud Operations, assists in technical standards development, architecture development, staffing and staff development, and leadership.

The Successful Applicant

University or Post-Graduate Degree + 5+ years relevant experience.

 5+ years experience leading teams

 Strong hands-on experience in:

- Private Cloud Platform expertise (Openstack, VMWare)

- Cloud backup strategies and systems (Object storage, Commvault, etc.)

- Cloud Monitoring tools and systems (sensu, Nagios, etc.)

 Understanding of Infrastructure Automation (SaltStack, Chef, Puppet, Ansible or equivalent).

 Advanced understanding of complex Linux environments and applications (Redhat, Ubuntu, etc.)

 5 years or more of IT Service Management, data center, server, storage management, virtualization, networking, system management and/or project management are recommended.

 Education or equivalent experience in ITIL, Cobit, and/or HIPAA desired for this position. Certifications in ITIL considered a plus

 Certifications in Linux, VMware, Storage, and other Cloud Technologies considered a plus.

 Experience in a 24/7/365 environment.

What's on Offer

A Competitive Package

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